Video: Live Demo: See Workday Success Plans in Action | Duration: 2660s | Summary: Live Demo: See Workday Success Plans in Action | Chapters: Webinar Introduction (10s), Workday Success Plans (133.625s), Success Plan Implementation (277.66498s), Recruiting Optimization Workshop (556s), Skills-Based Organization Transition (695.115s), Performance Review Insights (809.955s), Workday Success Plans (902.88s), Ask an Expert Explained (1062.325s), Learn on Demand Access (1171.245s), WSP for Deployments (1220.5701s), Collaboration Crews Explained (1273.9099s), Administrator Library Overview (1355.645s), Pricing and Plans (1436.305s), Learning Resources Explained (1505.46s), Ask an Expert Details (1609.145s), Admin Library Insights (1721.635s), Integration Support Features (1805.835s), Ask an Expert Conclusion (1954.045s)
Transcript for "Live Demo: See Workday Success Plans in Action":
Hello, and good morning, everyone. We're gonna give it just a couple more seconds to let everyone join the webinar. While you're waiting, we'd like to launch a poll. If you can take a second and just answer the question that appears on the screen. And if you're just joining us, we have a poll question up. If you could take a second and answer that before we get started. Alright. Good morning. Today, we'll be talking about how to drive success with Workday with a lean team. We may have a few forward looking statements today, so as always, please note that this is under our product agreement. Before we get started, here are a few housekeeping items. First, this webinar is being recorded and will also be emailed to you within twenty four hours. If you have any questions, you can select the q and a button on the right hand side. We will leave some time at the end to help answer some of those questions live as they come in, but also my teammate, Jordan Bichobut, will be answering some of those questions in the q and a widget throughout the webinar as well. Third, we also have uploaded some resources for you to view. Just simply select docs on the right hand side to download those. And lastly, at the end, you will also be prompted with a survey after the webinar concludes, and we always appreciate your feedback. So I think it's helpful to start with some problem framing. When I talk to our small and medium business customers, this is how they talk about what's going on inside their business. What I hear are things like this. We have long term strategic objectives that reflect our industry and unique business needs, but competition is fierce. The market is dynamic dynamic. Things are constantly changing, and the pace of innovation and pressure of maintaining critical day to day business operations puts our technology support teams, like those who manage Workday, under intense stress, which leaves them little time to focus on utilizing the technology stack, including Workday, to achieve the longer term strategic outcomes that they're looking for and to upscale their own talent enough to take full advantage of the rich offering and innovation that already exists. What's more, all of this puts these teams under an an intense amount of pressure and creates environments where individuals become single points of failure, putting both the critical day to day and the long term objectives at risk. So for me, this this leads us to a question. How do you create an environment that facilitates running daily operations, solving emerging crises, upskilling your current and future teammates, and configuring Workday to support your long term outcomes. This is where Workday success plans can help. It's a single subscription with a continuous engagement that includes more than just production support. It also includes opportunities to connect with industry peers and other Workday experts, cost offsets for training and education, and access to Workday's extensive team of experts, as well as tools to help you upscale your teams and elevated support. I am Jolnup Curry, a solution strategist with Workday success plans or WSP as we call it. And today, I have the pleasure of speaking with you about how Workday success plans can be that success multiplier for you, your lean teams, and your business. If you take nothing else away from this presentation, then maybe just remember these three things, that WSP helps you, one, maximize your investment in Workday, two, helps you operate with greater confidence, and three, builds up your self sufficiency. Alright. You might be saying at this point, that sounds really nice, but what does it look like in practice? Well, I'm glad you asked. I think stories are most helpful for communicating things, so let's start with a little story. I'd like you all to meet Andrea. She's the information systems director at Lyte Health, which is a health care firm specializing in acute care. They're at 2,500 employees but growing, and she's in charge of the entire Workday instance, both FINS and HCM. With a team of only four administrators, she's looking for ways to wrangle their day to day tasks but complement the long term business objectives of the company. Since I'm telling this story, it also just so happens that Light Health recently signed up with Workday success plans and has been steadily integrating it into their weekly cadence. So Andrea walks in on Monday with a typical mixed list of to do items. If you're a Workday administrator out there, I'm sure some of these things look familiar and may actually even be on your own to do lists. It seem it's things like an ask from the CFO for expenses on worker by cost center, while some relate to her team's partnership with business partners, like optimizing their recruiting instance for the talent acquisition team. Then there's some research for skills she needs to do trying to understand where to even begin with something like that in Workday, and she has the typical managerial tasks like performance reviews. So Monday begins for Andrea as most previous Mondays have began. The Monday blues hit hard when she walks in with a to do list that looks like this, but good news for us, Andrea is a go getter, and she starts to work through her task list. First thing on the to do list is generating a new report for the CFO. So one of her direct reports tells her that he already spent an hour on community, but can't but can't find exactly what he needs to generate the report. Then she remembers that she has Workday success plans and tells him, why don't you try the learn on demand library included with our Workday success plan subscription? So and tells her what she needs is in her Workday inbox. So generating that report for the CFO, check. Now Tuesday dawns, and Andrea's Fins business partners have been asking her if they can get a demo of the adaptive product that they purchased. They feel there's significant capability that they aren't yet using. Now Andrea and her team aren't adaptive experts, but she submitted something called an ask an expert request to have a Workday consultant provide the demo. That was scheduled for Tuesday at 11AM, and so she invited her own team plus all of the stakeholders from the office of the CFO to that meeting. With no required prep time or setup from her own team, the financial planning and analysis team gets exactly what they need and are able to ask questions live to a product expert. The in tenant access meant the consultant was able to focus on Light Health's specific use cases. And what's more, Andrea's team had the chance to learn without actually having to do the extra research, saving her own team dozens of hours. On top of that, the Ask an Expert consultant provided recommendations for several other things they could take advantage of within their Workday success plan subscript subscription. Specifically, he recommended an accelerator webinar called maintain consistencies between Workday and Workday adaptive planning. And in that session, they get to hear directly from Workday consultants and ask questions live, or they can catch the recording on demand. He also recommends using ask an expert to answer questions like, how can we streamline the maintenance of level ownership and access rules to improve their self sufficiency? Finally, he reminds them that they have access to all of the training in work for Workday adaptive administrators already included in their Workday success plan subscription. So that that adaptive planning demo, check. Now it's Wednesday. The talent team had been asking Andrea for months to improve the suboptimal configuration and user experience in the recruiting SKU as well as find ways to surface insights on the recruiter's dashboard to save them time. When Lighthouse signed up with WSP, Andrea had requested a functional review on recruiting, which is a multi week deep dive on a specific product by Workday Consultants, and Wednesday is the big day. It's the readout from several weeks of intended research by the Workday team where they'll be meeting at 2PM to receive the results. Now when they started their functional review, Andrea's team and other stakeholders had identified four major areas of improvement in the initial intake call, operational efficiency, recruiter dashboard improvements, data integrity, and user experience. The Workday team ran a comprehensive in tenant review with a focus toward these four main areas. In the readout, they group the recommendations into those four main buckets and provide specific configuration advice, quick wins, and feature adoption opportunities to enhance Lighthouse recruiting instance. At the end of the functional review workshop, the consultants also recommend several next steps for Andrea and her team as well as the business partners and users. These are other parts of Workday success plans that they can leverage to continue improving their talent acquisition experience for candidates, recruiters, and hiring managers. Specifically, they recommend the recruiting leader dashboard accelerator webinar, one of 35 different webinars available for talent acquisition. They also recommend she use Ask an Expert for specific configuration questions as they get things set up, answering questions like what reports they might use to find bottlenecks in the recruiting process. And they point to the adoption kit for improving end user adoption, which includes just in time support materials for common self-service tasks. This will save Andrea and her team lots of time so they don't have to create these job aids, templates, and assets. The research and effort that would have taken her team months just got accomplished in hours, so they'll be able to use that report, the readout, and accompanying documentation to knock out many of these recommendations quickly in the coming weeks. Optimizing the recruiting instance is also well underway. So now it's Thursday, and another major project for Andrea's team from the executive team is trying to transition all of Light Health to a skills based organization. She hasn't had time to dig into what it would take, but their Workday customer success manager recommended an accelerator webinar within Workday success plans as a great starting point. So on Thursday, Andrea sets aside forty five minutes to catch up on that video. These forty five minute live webinars are available to WSP customers and contain advanced configuration and other content that's then available on demand. So in just forty five minutes, Andrea learns the three different kinds of skills in Workday and the things she should be considering if Light Health is going to begin its transition to a skills based org. She took away the provided material from the accelerator webinar for use with her team as a starting point for putting together a long term plan for their skills journey. She also makes a mental note to follow-up in an ask an expert request to dive into the details with a Workday consultant on all of these items. She also clicks into the next steps and discovers several several other parts of Workday success plans that they can leverage to continue improving their skills journey. Specifically, she finds another accelerator webinar called shape your workforce with skills cloud. She makes a mental note to submit and ask an expert request on change management so that she can better nudge employees to add skills into their profiles. And finally, she locates a collaboration crew, which is coming up in the next month, where she can talk with other Workday customers about their own skills journeys and any roadblocks they faced along the way, ask configuration advice, and learn other leading practices. With concrete steps on what needs to happen, Andrea can confidently begin to put together a timeline, knowing she has the resources to assist her in this journey. Alright. Now it's Friday, and Andrea has a performance review with Sarah, one of the Workday administrators on her team. She's been trying to work out how she can encourage Sarah's growth and contribute to her career in a way that's also beneficial to the company. She then recalls the education component included in Workday success plans. She has dozens of enrollments in Workday learning without having to purchase any additional training credits, so she hops on a call with Sarah. As a growth recommendation, Andrea recommends to Sarah the opportunity to complete one of these courses in the Workday administrator library. Let's take a list look at this list together, she says, and figure out what makes the most sense. So they do. Andrea and Sarah review the list together, and reporting has been a major weak point for this team. So they settle on a reporting course that Sarah can complete in the upcoming quarter. At no extra cost to her budget, Andrea is able to enroll Sarah in these courses and is confident that she's growing the team's long term capabilities. Constructed perform performance review with career development, Workday success plans can help with that too. So now after a very full five days, instead of the great, terrible sucking sound of a Monday, Andrea finds herself at the end of the week, with a full to do list that's been completed. And, again, since I'm telling this story, I like to think of her walking out the door, listening to The Cure as It's Friday, I'm in love, which is a great way to end the week. So we started this presentation with a question. How do you create an environment that facilitates running daily operations, solving emerging crises, upskilling your current and future teammates, and configuring Workday to support your long term outcomes. The answer, Workday success plans can help you accelerate your productivity and elevate your teams to create change makers with Workday without necessarily relying heavily on a third party. Workday success plans also provides a balance that best fits your needs and budget. This is why it comes with different options right sized to your needs, like Accelerate Essentials, our offering custom built for our smaller customers to solve problems faster and accelerate a more robust solution that builds on your strategic partnerships and support from Workday and fully empowers your teams to take ownership of how you adopt and optimize with our technology. Either way, Workday success plans can help you reach the business outcomes you aspire to. But you don't just have to take it from me. You can take it from our WSP customer, Exeter, an indirect US auto finance company headquartered in Irving, Texas. With WSP, they report that they now discover and deploy new capabilities in weeks versus months. They built up their own internal self sufficiency, and it's helped them ramp up productivity and meet their business goal goals. As Davita Roberson, the HRIS manager says, ask an expert is something that they expect from Workday, and it gives them the type of help that they need with Workday success plans. The consultants always show up and provide the value that they're looking for. So we started with this. I wanna end with this. Right? The top three takeaways that I want you to leave with are are Workday success plans helps you maximize your investment, operate with greater confidence, and build your own self sufficiency. That was the quick and dirty on Workday success plans. Now we'd like to launch another quick poll and at the same time start to answer some of the questions that have been coming from all of you. So I'll give you a second to answer that poll. And let's start to take a look at some of the q and a that's coming in. Okay. First question, actually a really common one. Is there a time limit on ask an expert, and is there an allotment per week? Great question. So the way Ask an Expert works is you get a certain number of requests per week depending on plan. And so it's based on a per week basis with Accelerate and then a monthly basis with Essentials. Let's pull this up. Here's a helpful visual for everyone as we're talking through this. So you can see ask an expert located there in the middle. And, again, with Accelerate, you get a certain number of requests per week, either two or three per week, and essentials is either two or four per month. That depends on whether you're an HCM only customer or an HCM and FINS customer. As as far as whether or not there's a time limit on them, we usually scope these at what we call micro configuration requests. And so that includes, usually about three hours of average time. You do have the opportunity to combine requests together if it's something that's going to take a little bit longer, so you can spend even more time with the consultant. Another thing to call out with with Ask an Expert though, and and one of the reasons our customers find it so valuable is because it is in tenant. And so when you submit the request, then the consultant is able to go into your nonproduction tenants and see exactly what you're asking, maybe the specific configuration or business process that you have set up, and that really maximizes the time that you all have when you actually get on a call. There doesn't have to be a lot of back and forth on context, and they're just able to jump right into solutioning with you. Great question. Okay. Another one here. Are learn on demand courses and other training items available for named support contacts only or if all of their community learners have access? The the way this works and and, again, referring to the chart on the screen that you can see the learn on demand in the education and learning block over on the left hand side of the screen. If you are an accelerate customer, you have unlimited access. You can sign up as many people as you want as users into, the learn on demand library, and that's usually assigned by your training coordinate coordinator. With essentials, then it's limited to to 10 per year. We actually see our most successful customers really really push out this capability to as many users as possible. Next question, is WSP ever used if we were to deploy different products product SKUs? Yes. There are specific components of Workday success plans that are geared toward deployment. And that's true whether it is a Workday Prime deployment, a customer led deployment, or a partner led deployment. And so there's there's lots of good things inside of Workday success plans for deployment. The one specifically that you see here on the screen, which I'll call it is deployment review and assessment, which assists cost customers with, deploying new SKUs, and that provides resources, configuration reviews, functional touch points and checks along the way. Another question, is there a limit on the number of collaboration crews I can attend, and how often do the subjects change? There's no limit on the number of collaboration crews that you can attend. Just as a reminder to everyone, collaboration crews are an opportunity for you to network directly with other Workday customers. These occur every two months. We run, you know, probably about 20 different collaboration crews each every other month, and it covers topics like, reporting, integrations, extend, HCM, maybe something payroll specific. And these groups are kept intentionally small, so no more than 18 customers on a call. You can send two people from your company. These are led by a Workday expert who helps facilitate the conversation and add in their own expertise. And it's an opportunity to learn new things, learn how others are using the product, and then also maybe get some of your questions answered as well. And as I said, these occur every two months, and, we rerun topics that are very popular very often like reporting and integrations. Those occur quite a bit. But then there are some that get mixed in throughout the year, like collaboration crews on Prism or Extend, for example, that are product specific. Alright. Let's see what else we have. How do we know if a if a learning is on demand or part of the administrator library? Alright, Alan. Great question. So one easy way to do this is, within community, you can actually look at what's currently in the learn on demand library. So you could check that and you can filter down to it. The administrator library is WSP specific or WSP proprietary, and so, we can provide that information to you on the nine courses that are included. It should be something that's also available on community if you just wanted to see what those nine courses are. They are courses with the administrator library specifically, they are courses that can be purchased sort of ad hoc or a la carte from Workday Education. But, again, with your WSP subscription, we include all of those. They're geared toward administrators covering topics like reporting, business processes, EIB, and and other things. And so you you can access that either through your account team or through community. Alright. A lot of questions, which is great. Give me a second to cycle through some of these. There's a couple questions around pricing. So why don't I why don't I just sort of address all of them at once? Workday success plans is priced as a percentage of ACV or annual contract value. And so the the pricing is is based as a on a percentage of ACV. You can work with your account teams to to talk about that and get an initial price if you're interested in learning more. If you're wondering, I have a question from Sarah about how to determine which success plan you have. So, Sarah, the first place to start is is making sure that you're a WSP subscriber full stop. You should be able to talk to your NSC. They will know that information. So reach out to your NSC and and ask them if you're if you have purchased Workday success plans, and then they'll be able to tell you what tier you have. There's a question from Karen again on learning about how different is learn on demand from standard Workday training. I, Karen, I'm a little confused. You're welcome to throw something else into the chat, or the q and a if if this doesn't answer it. I'm assuming you're referencing our standard workday education courses, which are purchased with training credits. These are these are very different. Think about the workday education courses as more in-depth, usually multi day courses where you're spending a whole lot of time on a specific topic like HCM for administrators, whereas learn on demand are like quick hit, usually videos of no more than five to fifteen minutes that are useful for refreshers or completing a very specific task. Like in the example I gave today, watching someone on Andrea's team, generate a new report for expenses by worker versus taking an entire course. There's a there's another Workday education question from Jesse. Lots lots coming in on Workday education. Jesse, you're asking about recommended training for HR business partners, for basic functions. You could look in a couple places for this. One of the first places is we actually rolled out some free courses last year called Workday in action. That is the first place I would recommend you look. See if see if there's something there that's that meets the needs you're looking for. Within Workday success plans, the other places you could get what you're looking for are in the administrator library or in learn on demand. Another place that we see a lot of our customers learn new things is actually scheduling ask an expert sessions and then working with the the expert to learn new things in those sessions. Are ask an expert interactions real time or only via email? Anna, great question. It's real time. So when you submit the request, it gets triaged to the appropriate consultant. You know, these are these are some of our most spirit experienced consultants, who are all certified in their specific functional area with seven and a half average years of workday experience. They'll review the ticket. Again, they have access to your tenant as part of the WSP program terms. You specify which tenant you need them to look in. They'll sort of review the ticket. They'll they'll message you any questions if it's unclear what you're asking. But then, usually, they'll schedule a call and, and hop on the call and talk through you talk through with you what what the solution might be depending on what the question is. There's a question on the Workday administrator library in which shown on the screen. It says 20 per year. Is that credits or courses? Great question. That is enrollments. And so think about it as courses. There are nine courses in the Workday administrator library, and you can use you can enroll in each of those courses, you know, up up to 20 times. So we don't base the administrator library on credits. Instead, we base it on enrollment since it's part of Workday success plans. There's a question from Amy about being involved in the early adopter program. That has those are separate things from Workday success plans. So if you're interested in in getting involved in our EA programs, that's something typically run by our product teams, so separate from Workday success plans. You could reach out to your account team if you wanna know more about EA programs. You just Sarah says she missed the 02:10 deadline for a set of collaboration crews. When will the next set be? I can't give you an exact date, Sarah. I would say just pay attention to community or the WSP website and, check back in periodically. We're, you know, we're rolling out the next set, and they'll put out, you know, within the next couple of weeks, the next set of courses that are coming up as well as the deadline to register. For the essentials plan, asks Tamika, how is it determined if we get two, three, or four ask an expert per month? So it's it's either two or four. If you're HCM or FINS only, it's two, and it's four if you're a full platform or an HCM and FINS customer. Greg asks how the admin library courses are determined, and who decides that? So that's determined, Greg, by our product team working with Workday Education. We look at at what our customers are asking for and what they're most interested in. Obviously, the Workday admin library is geared toward Workday administrators specifically, and so the courses that are included there are for those Workday administrators. Michael asks, does WSP include any integration support? Yes. Michael, it absolutely does. I'll point out a couple things here that could be useful for integrations. One of the premier ways to do that is through ask an expert, and you can absolutely have one of those consultants work through you on work through work with you on troubleshooting any existing integrations. Maybe if you're starting to build a new one, they can they can work with you on thinking through that and how to design it. There's also a Workday administrator library course on integrations. There is there are also several accelerator webinars which pertain to integrations as well. And then we do run collaboration crews specifically on integrations also. Integrations might also be touched on in some of your function reviews as well if that's something you're interested in and and how your integrations relate to your Workday instance. So that's something you could bring up with consultants if you were running a function review. What level of access, asks Kate, will we have to Workday's product road map and future feature updates through success plans? Okay. Great question, Kate. There's a there's a couple things you get here, which I'll I'll call out. You can see feature release reviews, on the screen. Let's see where we put those. Okay. I don't see him yeah. There we go. Bottom left under education and learning. Our Workday success plans customers, you you all might be familiar with feature release reviews. These are typically released during the preview window for new features that are coming up. We do give our Workday success plans customers early access to these live sessions. So it's an opportunity to directly speak with the product managers who are releasing these features, ask them questions, hear them talk about the value, how how it's configured, those sorts of things. And that happens right before the preview window opens. So So it gives you a couple weeks head start and also direct access to the product team. Does WSP David asked, does WSP cover in-depth courses? Again, David, I'm I'm guessing that's that's related to our Workday education courses. While we do have nine courses for administrators in the Workday administration administrator library, the rest of the Workday education courses would need to be purchased separately. Does Workday use AI at all for Ask an Expert? Interesting question, Lisette. We at at Workday, you know, we like to consider ourselves an AI first company, and so not only do we have cutting edge AI technology that we've been working on for for years, as long as Workday has been around, as well as one of the cleanest sets of of data. But as an organization, we prioritize the use of AI in how we work in order to make ourselves more efficient and more effective on behalf of the customers. If that doesn't answer your question, let me know. How long does it generally take to schedule an Ask an Expert session? Asks Sharon. So normally, Sharon, when you submit a request, in about twenty four hours, we'll have that assigned to a consultant, and within forty eight hours, you should hear back. That is going to that fluctuate depending on, like, what demand is and how many people are asking a question at the time. But, you know, within forty eight hours, then you'll be in touch with a Workday consultant. There's a question how ask an expert is different than office hours. From Joy, it was answered by my teammate, Jordan, but I just wanna maybe hit on this one more time. So we typically don't we're we're slowing down our sales of of office hours and and pivoting people toward ask an expert. Part of this is because the added value with ask an expert. Because it's an in tenant, service, then it really gets to the heart of what customers are looking for faster and, allows us to see your specific configuration. Part of what we were seeing with office hours is because there was no in tenant access, then it was a lot of back and forth in order for the consultants to really understand what you were looking for. So it is different, and it is better. Sam asks if the self guided tools are different than what's on community. Sam, you can see, from the screen here that the adoption kit is is the added bonus here for Workday success plans customers different than what's available on community. Dan asked if WSB includes Workday student. Dan, I'm assuming you mean does it include resource resources to assist with Workday student? The answer is yes. All Workday SKUs are supported by Workday success plans, including if you're a recent customer of HiredScore. We also have support for HiredScore as well. Talk to your account teams if you have more questions. Natalie asked, are there free admin courses now too? Natalie, everything within Workday success plans is a is subscription based. However, if you're looking for some free admin courses, again, I'm gonna direct you toward the courses that we put out last fall called Workday in action, and you can find those on community. Simon asks a question about Accelerate Plus, which is an another tiered offering of Workday success plans. Simon, we can send you more info. Just fill out the survey at the end, and we'll we can we can get back to you. Sarah asks a really great question here. If we're looking to implement a new feature like advanced comp or performance review, where in WSP where we'd would we look to get started? Understanding high level functionality for planning to engage with a consultant and how to prepare for that. Great question, Sarah. I do wanna answer that. Before I answer that, I wanna go ahead and launch our last poll to everyone on the call. So if we can get that up while I answer this question. Alright. So if you're looking to implement a new feature, there's a couple different places where you could get access to something like advanced comp and performance reviews in order to understand them better. One of the first places I would recommend is Accelerator Webinars. Lots of good information on there on the two topics you mentioned as well as several other topics if you're looking to roll out a new feature. Ask an expert is another great place to start. You can, you know, spend time with a consultant talking through how you might approach it and what's specific to your company and your business. Other ways to do that could be through collaboration crews, hearing how other customers have rolled out their specific features or functionality. And then another way to do that could potentially be with a with a functional review. Our functional reviews cover all of our SKUs, and so that would be another potential way to do that. Savvy asks, who can have access to Workday success plans? Is there a limit to the number of users? There is not. We highly recommend you push it out to as many people in your organization as possible. Francis asks, if we use essentials as an example and want to quote purchase a one time function review, what would be the value cost of that? So nothing within Workday success plans is is available ad hoc or a la carte. We do have a way to to show the value of each of these different components, Francis, and that's something that your account team can assist you more with. Lisette, you came back in. I think a follow-up on the AI question. Did my response mean yes? Yes. There's a question from Steven about support. What is the significance of p one to p five? Okay. So with Workday success plans, our WSP customers actually have access to elevated SLAs. That that's what that means, Steven. And so the typical standard support is twenty four seven for priority one support cases, but WSP customers, have an elevated SLA, so faster response times and twenty four seven three sixty five at all priority levels. Srikar asks, can we use ask an expert for Workday issues instead of creating a Workday case? Yes. So, Srikar, you bring up a a really important point. Our WSP customers actually submit 22 and a half percent less support cases. And one of the reasons why is because they have access to this kind of phone a friend service through Ask an Expert. In many cases, the, you know, customers are submitting production support cases for configuration issues. And so having an outlet like Ask an Expert allows them to actually get that solved without submitting a support case. Rina, you're asking about links to training courses as well as the workday release webinars. I'd probably the best way to to access that would be in community. If you go to feature release reviews, you'll be able to to access those. But if if one of my teammates on the call has time, they might be able to throw that link, out in the chat, but I'm I'm not gonna guarantee it because they're busy answering the questions popping in the q and a. Tamika, your latest question, are there other success plan options or only the two plans? Like I mentioned earlier, there is a a third higher level tier called Accelerate Plus. It includes more than actually what you see on the screen, including additional tenants as well as technical account management. And if you're interested in learning more, you I hope you filled out the poll, but also reach out to your account team. You can also find information on that community if you type in WSP Accelerate Plus. It should pull that up. Okay. The the last question I see here that came in is around DRA stage reviews, and I think I think we'll end with that one. So, Amelia, you asked about the deployment review and assessment stage reviews. These are gonna be at the three distinct stages, checkpoints and and deployment. And this is where the deployment success manager is going to review certain templates and reports that we generate in order to flag any risk, look at any configuration issues, maybe provide some guidance and feedback on how you might reconfigure something. And so it's just a way to to mitigate mitigate risk. Okay. Thank you all so much. There's another question around seeing the q and a. I think that will come out afterward with the recording. So, Shelly, I I saw your question just pop in. Sam, I'm gonna answer your question. I know I said a a a last one, but this is important if it's not clear. We consider Ask an Expert to be a shoulder to shoulder service and not a hands on keyboard service. And so although it is it is in tenant in your nonproduction tenants, they're not necessarily going to to build it. They're gonna help you build it. Right? And so this is why our customers build up so much self sufficiency. This is really geared toward helping you and enabling you as the customer build up your self sufficiency. Alright. The last poll question should be up, and you can answer on the right hand side. You should be able to see, are you interested in learning more about Workday success plans? I know there are a couple of you asking about other tiers. A yes here will help us know to follow-up with you. Thank you so much for being on today. I hope this was a great use of your time. I in I enjoyed our forty five minutes. It went by all too quickly. So thanks for coming and learning a little bit more about Workday success plans, and I hope you have a great rest of your day.