Name: Looking Forward: What’s New for IT in Workday 2024 R2
Uploaded: 2024-10-17T18:49:48.035Z
Duration: 58 min 8 s
Description: Looking Forward: What’s New for IT in Workday 2024 R2

Transcript for "Looking Forward: What’s New for IT in Workday 2024 R2": Today's webinar where we will discuss our key 24 r two release enhancements that help CIOs, IT leaders, and technology leads to increase efficiency, innovate more, and get the best out of their investment in Workday while addressing their broader challenges and pain points. This event is part of our Looking Forward with Workday webinar series, which was designed to give you insights into how our organization can do more with Workday, including additional ways our technology supports how you manage your people, finance, and planning. I'm Barbara Gorish, and I focus on the Office of CIO and how Workday platform helps it. I want to thank everyone who joined us today. We hope that you find today's discussion informative. Before we start, I will quickly cover some housekeeping items. Everyone will receive an e mail within 48 hours with a link to the webinar replay. Please ask your questions in the Q and A section of the console on the right side of your screen. We will answer questions live at the end of presentation if time allows. Otherwise, we will reach out directly with our responses after the event. Also, we hope all attendees will spend a couple of minutes completing our brief 4 question survey at the end of today's webinar. In addition, you will see a doc folder that you can find lots of valuable additional resources for your offline consumption. With that, I'd like to introduce today's presenters. In addition to me, Baba Gureshi, we have Kelly Imo, our Senior Principal, who is an expert in extent and will cover the latest innovations around extent. Jeff Barkoff, our AI expert, principal, will cover Workday Illuminate. Rohit Ahuja will cover user experience. He's our senior manager. We will also have Chip Chambers, senior product marketing manager who will cover integration, and Marie Francis who will cover security and identity management. We may have a few forward looking statements that are subject to change. Please note, this is under our safe harbor agreement. Today, we will discuss the latest enhancements and new capabilities across 4 major buckets. We have modernize, simplify, and consolidate, adopt AI into the business processes, secure sensitive data, breakdown the siloed systems. Before diving deep into each one of them, I'd like to provide a little bit of context about them. A while ago, we did a global survey of 2,600 VP plus people in the office of c I d. Through that survey, we try to explore the needs, challenges, and opportunities that CIOs are facing. In summary, we found that all the pain parts that CIOs and the office of CIO is facing falls into 4 buckets. Number 1, legacy systems hold businesses back. When I talk about legacy systems, it's not just about on premises and moving to the Cloud. It's way more than that. It's about the whole modernization journey. Legacy systems hold businesses back because they're creating lots of bottlenecks for the businesses and for the IT. There are many steps to get to the expected efficiency, agility, and productivity. The modernization journey has many requirements. When IT executives are stuck allocating funds and time toward maintenance, customization, code heavy workflows, and cumbersome integrations, few resources remote remain to adapt to the fast moving environment of the business and industry. The other pain point is about AI, especially around the general general capabilities that are hot topics these days. Skills and value concerns and AI adoption. Today, pressure isn't just on OCIO to adopt AI, but to justify its value in addition to this adoption. And this new challenge to other factors, mitigation of hallucination and data public's risks, attracting upskill talents to make our initiatives feasible, deploy them, run them, and use them, and all the deployment costs around that. The third one is about security complexities that are putting sensitive data at risk. Bad actors have learned that it's easier to log in than hacking. Data leaks are a challenge that reach far beyond the AI landscape and security complexities put sensitive data at risk in an environment where proliferation of data stores and devices increase the risk of bad actors gaining access to confidential information. Mitigating these risks is costly and requires IT executives to ensure that they have teams with the right skill set to adapt to this ever changing environment. The 4th group is focusing on siloed systems. Siloed systems in multiple layers, in the data layer, in the business logic layer, in the user experience layer, and even in processes layer. It's important for IT leaders to make sure that there is a broader IT landscape of applications, platforms, solutions that are interoperable, that work very well with each other and create efficiency, agility, and enhance the decision making across various business functions. We believe that Workday platform is addressing all these 4 buckets of pain points and challenges for IT. With core technology that lays the foundation for all the products that we have, including security resilience, public Cloud, business process frameworks, and other frameworks and tools, We've worked at Illuminate that brings AI and Gen AI to life. We've worked at product portfolio including HR, finance, planning, analytics, and industry solutions. We have user experience that has conversational AI where omnichannel and mobile experiences, and also with extensible interoperability that we bring to the market. We've worked to extend integration Cloud. On top of them, we have Workday Marketplace. That's a digital storefront for all the innovations built on Workday by customers and partners. And all of these fit very well into customers industry ecosystem. So now we are going to transition to the latest innovations and enhancements that we have in 24 r two. And the first group that we will cover is modernize, simplify, and consolidate. With that, I want to ask Rohit to cover the user experience innovations. Rohit? Thanks, Bobak. Hi, everyone. My name is Rohit Ahuja, and I am from user experience team. Our mission here is to make work truly effortless. And in 24 r two, we're staying true to that promise across the 3 key pillars of our experience strategy. First, we are simplifying and modernizing the experience. We are changing how employees find information and within Workday. This includes making sure that important insights often hidden away where the reports or less discoverable places are easier to find. 2nd, we meet people right in natural workflows. We're enhancing our integrated capabilities into Microsoft Teams and Slack to support those platforms and also scaling our mobile experiences. We want users to be able to find the right information at the right time and in the right place without unnecessary task switching. And finally, we transform how people work with AI enhanced assistance. So that said, let's take a look at the enhancements we're making to user experience in 24 r two. As you may all have seen or heard from Rising, we've introduced the new AI powered Workday Assistant. Customers who have Workday Assistant turned on will have a powerful tool at their fingertips. Natural language processing means Workday Assistant understands the way people talk and ask questions, leading to more accurate and relevant results. By integrating with search, Workday Assistant streamlines the process of finding information and taking action. The AI enhanced search analyzes queries and displays the best matching result first, saving users time and effort digging through and finding the right result. Improving how users find information doesn't stop there. On that note, new categorized navigation makes finding things in Workday simpler, leading to a 30% increase in navigation success. Over the next year, we will continue to consolidate and replace legacy navigation items with modern spaces and hubs. This improves findability by providing less options for a user to navigate and upload the experience. We're also giving admins more control over Hub customization to further tailor the workday experience. Admins now have the ability to add custom tasks, dashboards, and reports, as well as extend apps into any Workday delivered hub. In 24 through, we've delivered a framework that enables non business process tasks to appear in my tasks on mobile, desktop, Workday everywhere, and home page, which will save time finding the right actions and provide a more consistent experience. Speaking of consistency, we're also working to streamline the experience for managers, making sure that they have quick and easy access to the insights and actions they need. The Manager Insights Hub aims to improve manager productivity by making it quick and easy for them to find the key actions and information they need in order to manage their team effectively. It brings together content from across all what their products and systems, surfaces timely insights and recommendations to managers. It will include key data and insights about core HCM information and transactions. What's more, it will also include information for any SKUs for which you are currently subscribed, so there may be talent optimization, recruiting, time tracking, etcetera. We've also been modernizing the UI across workday, transforming 2,000 tasks by the end of the that'll improve efficiency and productivity. And this is not just a visual refresh, but a strategic reimagining of how our user interact with the Workday platform. Customers will also see improved styling to the rich text editor, greater accessibility, and usability improvements to both rich text editor and related actions, and a new table theme for simple data layout, which aims to improve the data clarity by reducing the number of visual distractions. In addition to modernizing the UI, we're continuing to make it easier to deliver targeted and relevant guidance to their users, ensuring that they have the information they need when they need it with what they guidance. So latest enhancements make it even easier to deliver targeted, contact relevant information. This Friday, we're introducing the highly anticipated segmentation capabilities and the guidance potential index. This empowers customers to tailor guidance to specific audiences and pinpoint areas of highest need, ensuring maximum impact and efficiency. While we've been enhancing desktop and admin experiences, we surely haven't forgotten about mobile users. Let's talk about mobile. The 2024 R2 release includes several enhancements to the mobile app. Two launches we want to highlight. We're excited to announce that connected experience daily time exceptions is now available on the Workday mobile app. With the daily time exceptions feature, we allow frontline managers to monitor, act on, and resolve daily time exceptions such as attendance. Specifically, managers will be able to see workers not checked in or checked out and either add a clock event on their behalf or contact them if required, all from the Workday mobile app. What's more, another exciting launch with films to share that we have been able to make jobs even more accessible. So you'll now be able to find and apply for exciting new roles right within our mobile app, making it easier than ever for employees to pursue their career goals even when they're on the move. So last year, we launched my task, showing users their pending items and linking directly to their tasks in Workday. It was a big hit. So talking about integration with Teams and Slack, based on feedback, we've made it even easier by displaying the 10 most recent tasks directly on the home tab of the Teams app. Now users can quickly approve or deny certain tasks with easy links back to Workday for more complex actions. We've also added expense report status notifications and improved calendar features. And now, Workday Everywhere also supports Japanese and Korean, bringing the total to 7 supported languages. These enhancements help our customers unlock more value from their existing Workday investment. With the exception of SMS and extend, everything I've covered today is already included in the Workday subscription. Simply activate the features to enhance your experience and drive greater efficiency at no additional cost. Speaking of unlocking even more value, I'll hand it over now to Kelly, who will dive deeper into what they extend. Kelly? Thank you, Rohit. Those are some exciting and modernized new user experience enhancements that I'm sure our IT audience would be excited about. And now I'm pleased to join you all. I'm Kelly Imo, senior principal product marketing for Workday Extend, and we're gonna dive into the new enhancements around extend that really double down and unleash the power to build, which helps you continue the modernization of your finance and HR capabilities. Before I do that, I wanted to get a quick step back and give you some context. Talked about the idea of Workday as a platform. There is significant value in this concept for you as you think about the capabilities you have today and the capabilities you will need in the future. We like to call this 3 x innovation. If you think about what you're getting from Workday, there is the innovation that our Workday developers deliver in our weekly releases and major light up releases like this 1, 2024 r 2. But we're also talking about having a platform that lets you extend the value, and that's what I'm gonna talk about next with Workday Extend, unique capabilities that you can build using the extend toolset. And then lastly, we have the ability for our partners to develop and deliver common capabilities and we released out rising this idea of built on Workday, which is a program where our ecosystem, our partners, will be able to deliver even more capability for you. So use, build or buy. Our platform is delivering increased innovation for your investment in Workday. So let's keep that in mind as I double down on this power to build. And Workday Extend is your tool set to develop your unique customer applications, and it's proven. We have over a 1000 customers representing over 8500 developers that have put into production 2,000 unique people and finance and industry applications that are consolidating their systems, adding value to their business, and enabling them to respond rapidly to the unexpected. And speaking of that, here are just a few examples. We see patterns in terms of what our customers are delivering with Xtend. Our customers are leaning into Xtend to consolidate those legacy apps, those homegrown applications and spreadsheets to create a more seamless experience and reduce ongoing maintenance costs. And here's an example with Nmax who has simplified their customer invoice data entry process. We also see our customers use extend for that rapid response, that unexpected. And great example here was Sun Life employee safety and evacuation app to respond to Canadian wildfires. And lastly, everyone has that unique need, that that area where they want to innovate, whether it's with employee experience, how they're handling talent, or how they're managing their business financially. And so extend provides that capability to build those unique capabilities. One of our customers likes to describe it as scratching that workday itch. And a great example here with Unum for doing award badges, we also have another customer that built a unique application for golfer purse earnings, something very specific to their organizations. So consolidation, rapid response, innovation, all of those are drivers for building more with WorkdayXdone. So let's now dive in specifically to what we're releasing in 2024 r two. I'm gonna focus in 3 areas. The first is how we're expanding the toolset itself to help you deliver more, deliver confidently, and deliver faster with intuitive and powerful tools. Secondly, and this ties nicely to what you just heard from Rohit, we're also opening up and expanding the ability for what you build with extend to surface into your modern workday experience. And I'll talk about those UX enhancements specifically. And lastly, we are unlocking innovation through AI to make it both easier to develop and to develop innovative apps that actually utilize AI in their functionality. Ultimately, this is all to forge a new level of developer productivity for your teams, whether they're developing in the IT organization or on hybrid teams collaborating with your business counterparts. So let's go ahead and dive into the intuitive, powerful tools that we're delivering with extend. I'm really excited to be able to stay on here and say that no code is actually here. The industry has been talking about this concept of low and no code for a while. And as we went down our journey with extend, we started developing more low code capabilities to make it easier to develop extend applications. As of 2024 r 2, we're delivering a visual builder in extend app builder for you to be able to develop Workday applications and pages Workday extend applications and pages without writing any code. Now the code exists. It's still behind the scenes and you can drop into code mode anytime you want, but this will enable you to visually assemble your pages working with your components that have been automatically generated and stand up a WorkdayXtend application. What this does, the benefit for you, is it enables you to collaborate with your developers and your business experts more often on what we like to call a shared canvas. It fosters collaboration and productivity where where business and IT can develop and deliver faster to meet your business needs. So really excited about Visual Builder, visual mode. So let's talk also about how we're enabling extend capabilities, extend applications to be 1st class citizens in your Workday experience and and really interact with the core Workday frameworks that run your HCM and finance processes today. And in particular, what I'm talking about is the business process framework. What we've added in 2024 is the ability for an extended business process, a business process you've built uniquely in extend, to now become part of a larger delivered Workday business process. So you can have a a deliver process like the hired BP, and it can actually call out to an extend business process like badge creation. And you it'll even accommodate operations like rescind and cancel. So really enabling extend to fully participate in the Workday experience here. I also wanna mention something that we actually released a little bit earlier, but I think it's worth mentioning in this context of enabling extend to fully take advantage of the frameworks that exist in the Workday platform itself. And this is a capability that we just released a little bit before r two that simplifies handling data, ingesting data in and getting data out of extend apps and that's providing support for EIB when you're dealing with extend objects. So you can simplify create creating, updating, and deleting data and it simplifies extract and transform. And you can also leverage those workday integration cloud management processes as you manage or extend data, monitoring, scheduling, managing errors, taking advantage of the capability in the workday integration framework. And lastly, from a development perspective, as developers are building apps, they're interacting with data. And so we developed a couple of years ago a capability that's part of extent called graph API. Graph API gives your developers a single endpoint to work with, extend, and Workday data and it also ensures that your applications are higher performance, they become less chatty. So we're continuing to enhance the capabilities of graph API. And you see these here. We have the new event cancel mutation. We've improved sorting. We've improved error handling. And there's a lot more information on these capabilities on our developer side as well. Alright. So let's go ahead now and talk about UX. So what we're talking about here is as you're building your extend applications, those unique capabilities, that are specific for your organization, we're expanding the ways those extend tasks, processes, and the application experience actually surfaces in Workday. So first of all, I'm really excited about this. I can now stand up and say extend apps have fully met mobile. Now all extend widgets are mobile native, both iOS and Android. So there's no more need for developers to have to work around any limitations and there's no more requirement for a user, if they're accessing an extend app, to have to re authenticate. As of R2, this is fully supported in sandbox and production. It's gonna save a lot of time in terms of building and testing for web and mobile. Also, I believe Rohit mentioned this as well. You can pull and extend task into a hub. So again, servicing extend capability in your Workday experience. Imagine adding a unique enroll in monthly commuter benefit program, that might be an extend app, task to a benefits and pay hub. It just looks like it's part of Workday. Again, it's expanding the value of what you're building with extend. And something that we talked about at rising, this is not something that's available yet in r two but is going to be available very soon, next year, is extend cards. So at this point, you're actually gonna be able to create an extend card and have it surface on the Workday home page like any part of Workday delivered functionality. Alright. Little bit of UX, there if you wanna call it that. Now what I wanna go into specifically is how we're unlocking developer productivity and innovation with AI. So really 4 areas we're focusing on when we think about how we're bringing together AI technology and development with Workday Extend. First of all, we're leveraging our Workday AI services, our responsible AI capabilities, and opening up the APIs to those services for extend developers to utilize as they build more powerful, more intelligent applications. We're also applying AI to supercharge developer productivity where developers and AI can build together. And all of this is building with confidence because we take a measured approach to delivering AI responsibly. Lastly, as our developers, our customers, and our partners are building with AI, they're learning from each other, which is going to accelerate AI adoption through the global extend professional community. So I'm gonna dive in specifically to how we're we're setting a new level of developer productivity by bringing together developers and generative AI. With 2024 r two, we made generally available the new Workday extend developer copilot. I'm really excited about this functionality. Basically, your developers will be inside app builder and they will be able to interact using natural language and prompting with developer Copilot. They can prompt developer Copilot to actually build a page And Developer Copilot will have the context of the application, the application components, the data, and can actually stand up an initial page generated for the developer. Basically, the developer can then look in app preview, see what was generated, and can continue to interact with developer Copilot. Maybe they wanna move some things around. Again, through natural language prompting, that interaction occurs and it's the developer and generative AI working together. We're also supporting things like AI assisted search and summarization and the ability to chat and ask questions. So think about upskilling your developers. If you have new developers and maybe they don't they're not familiar with, say, graph API technology, They can ask developer copilot questions about graph API. Developer copilot will return in context information, faster development, faster skill building. That's really the power of human and AI interaction. This is the next generation of developer productivity for Workday Extend. I mentioned earlier about also developers can build extend apps by leveraging AI services. We have, four AI services that are currently available with Workday STEM Professional, and you see those 4 here. We launched these late last year, document intelligence skills cloud, sentiment analysis, and ML Forecaster. One of the other things we mentioned is that on our road map, we would continue to push these out and we are holding true to that. We are now an early adopter for 7 new APIs representing 5 new services in the Workday AI gateway, and you see these here. And the ones with the purple highlight are actually leveraging generative AI as well. And I'm excited to say that we're expecting these to be rolling out early next year. I wanna encourage you all as you're thinking about building your extend applications and you wanna learn more about the power of using AI services or working with AI to really engage with our global community. In our developer forum, we have the extend app catalog with templates to get you started with working some of these new AI services. We have our partners that are really pushing the envelope here. We have over we have 30 certified extend partners. And we have the word Workday AI marketplace where you can see what people are building as well. Now I've shared a lot of extend goodness with you all. You may be wondering where you can learn more. There are really 2 sites that are your home for extend. The first is community and we have a new dedicated extend page with announcements and knowledge sharing service calls, places where you can interact with extend. And then when you wanna go deeper and you actually wanna start developing, developer.workday.com is your developer site where there you can engage with other developers. There's a lot of tutorials and great content on the developer site. And lastly, if you wanna interact with new technology live and work with other like minded people like yourselves, other developers, other people who are just curious, you don't have to be a developer, you just have to be curious about what you can build, The place to be is DevCon. DevCon, this will be our 4th DevCon 2025. I'm right on the edge of being able to announce the date and location, but we don't quite have it yet. So use this QR code. If you you click on that, you can sign up to be notified as soon as we have that date and location. Okay. I've got 2 more things to cover before I hand it over to Jeff for AI. And the two areas I need to cover also is how we're increasing efficiency and adaptability with our business process framework. So now we're going back into the core Workday platform. We're talking about enhancements to BPF. First, the request part of the BPF framework, the request framework, we are now supporting it more fully on mobile. Again, it's bringing together the power of the UI with the power of the core Workday platform capabilities. So So you'll be able to initiate, view, and close requests directly within a Workday app on your mobile device. 2 other key features. We're gonna be able to increase the privacy that you have with business process, really helping address legal concerns and we're doing this by hiding the process history from the subjects of your business processes. So it'd be very helpful there. And then secondly, the ability to auto trigger orchestrations from business processes upon cancel and rescind. So this is really for, like, data consistency when you've got processes that run inside Workday and across to third party systems. So again, continuing to invest in our business process framework. So that's it for me. I'm gonna turn it over to Jeff Barkoff to take you into the world of Illuminate. Hello, world. I'm Jeff Barkoff, principal of product marketing on our AI team. And I wanna talk about some high level strategic aspects of our approach to AI and dig into some details of available capabilities related to our most recent 24 r two release. And here's the cool thing. We've already been talking about AI, so I'm just adding on another layer to the story. You heard Rohit and Kelly talk about it in specific applications, and I'm gonna give you a couple other aspects to, discuss. So let's start at the top. We recently announced Workday Illuminate, our next generation AI. It's purpose built for people and money, and Illuminate, it's not a new SKU. It's not a new product. Rather, it captures the essence in our approach of all of our AI capabilities, our strategy, our technology, our use cases, our values, and our differentiators. And what we see is that, the Luminate story comes to life in 3 key ways, how we apply it to to drive exponential value and ROI. The first is around Accelerate. Accelerate uses AI to get existing work done faster. It's all about increasing productivity and cost savings. Typical Accelerate capabilities would include automating activities, like scanning an invoice or generating content. Secondly, we have Assist. Assist uses AI to be able to provide guidance or assistance to the end user to help completing tasks or making decisions. For Assist, I want you to think about recommending actions or provided recommended entries into fields. Even this is where our interactive Workday assistant fits too. And the third is around transform. This is about using AI to revisit and completely rethink business processes as we know them. Transform is a powerful innovation that allows us to do things that were either too complex or not possible before. So accelerate, assist, and transform gives us the framework to have that talking about AI and organizing how we interact with AI across the Workday platform. All of these are ways in which AI is applied and to provide value. But as you move up the spectrum here, it becomes more sophisticated, and the value becomes increasingly incrementally higher. We always present out this slide. You've seen this one before if you've attended previous, webinars, and we've shows the size of our AI business from a customer technology perspective. And sometimes we can walk through each of these numbers, but instead, I wanna give you a bit of a different approach to thinking about this. Instead of walking through every single number here, I want you to think about that a few specific things. First is that our number of AI features in production has grown from 50 to 65, an important number. And with that, we're seeing corresponding growth in the amount of data that we're managing, protecting securely. And we're doing all of that while holding at our steady at our 99.9 percent uptime. So what does all of that mean? This is key because as we grow and scale with our customers, with each of you, we have the technology system that equally scales and allows us to set up nicely for our next phase of business growth and for AI growth alike. And let's talk about what that growth looks like. Part of that growth and part of the illuminate, has been the introduction of Gen AI, generative AI use cases with this release. It's here. You've been asking for it. We've been talking about it since rising 2023, and it's finally here. And not only is it here, but we're starting to see customer uptake and adoption and hearing about success stories in using it. And as we're delivering a finely tuned Gen AI solution, this provides our meaningful results to our customers. Three examples of the Illuminate story and Gen AI capabilities within our HCM platform. 1st, in recruiting, Workday recruiting launched our create job descriptions. This allows users to be able to address that dreaded blank page paralysis and quickly move to delivering relevant job descriptions. In Workday Messaging, we've launched our AI text editor that allows users to expedite messaging to workers while setting a consistent and professional tone. This is key for ongoing communications and crisis communications alike in multiple languages. And then 3rd, with Workday help, we've launched our create knowledge base articles. This allows users to be able to summarize lengthy policy documents into succinct versions targeted to differing personas. Each of these features rely on generative AI and accelerate how Workday users complete key to tasks across the HCM spectrum. And not only are we bringing generative AI to the market, we've hit the age and era of AI agents too. So this is something to be excited about as well. Let me give a brief description of what an AI agent is, and then we'll look at a couple quick examples of how we're already deploying that in our platform. AI agents are systems that do 4 or 5 things depending on the functionality. They perceive details of the current surrounding environment. They then process those details. They can then reason about the next steps. And here's the key, the AI agents can execute on those steps. And some agents sometimes can even be able to learn from that experience and storing that in memory. The age of AI agents, it's it's already here. We already have 3 agents in production to today, all within our hired score product. We have recruiter agent AI, hiring manager and recruiter collaboration agent AI, and internal mobility agent AI. Plus, we have a 4th one targeted for release before the end of this year, expense agent AI. And I know we'll have a chance to talk more about agents as it up in conversations and future webinars. For the office of the chief financial officer, we focused on use cases where customers need greater efficiency and more automation. This became intelligent business processes, learning how organizations apply AI to hyper automate workflows, simplify data, and drive new levels of impact across finance and functions. One of these processes is intelligent prompt recommendations. This is a feature set that presents the user with recommended categories. Think of it like an automatic sentence completion while drafting emails. This can be applied across a variety of finance processes, and I'm gonna quickly highlight 2 use cases. This new tool track a tax attribute recommendations for supplier invoices, utilizes machine learning to suggest tax attributes based on historical data. This eliminates manual analysis, ensuring accurate and compliant tax handling for supplier invoices. Intelligent prompt recommendation will suggest the required attributes needed on a supplier invoice line based on parameters taken at various entity levels. Then it's as simple as choosing the right option. The same approach is seen here when intelligent prompt recommendations suggest the correct bank accounts for ad hoc transactions, payments, and miscellaneous requests. These recommendations are selected based on confidence level to support faster and more reliable review and selection. This will not only improve entry accuracy but also ensure faster transaction completion time for customers. With that, I'm gonna conclude the AI section and pass it to Marie Francis to talk about security. Thank you. Thank you so much, Jeff. My name is Marie Francis, and I am the product marketing manager for security, privacy, and compliance at Workday. And today, I'd like to share with you how we are continuing to invest in tools to help you manage your security and privacy to fit your business needs. We know that identity has become the single greatest attack vector in the cybersecurity landscape today. Bad actors have learned that it is easier to log in than to hack in. They know that people are more are more vulnerable targets than systems. To meet this threat, we need the right technology as well as best practices for identity and access management. To that, we are pleased to introduce risk based authentication, a new AI powered feature to help prevent bots and other users from logging in without blocking authorized users from accessing Workday. Workday is partnering with a leading vendor to white label defensive AI technology, which identifies suspicious IP addresses and other indicators of threat to produce a threat score that your security admins can action when they suspect suspicious activity. RBA is designed for all Workday customers and is currently in early access. Our initial use case is for bot activity, our own threat vector, and we will continue to build our framework based on feedback from customers and their needs. The goal of risk based authentication is to block bad actors and ensure access to your users. And risk scores determined by behavior are bound to have false positives, which is why during this early access period, we're going to work with this limited group of customers to reduce false positives and harden the framework before we make this feature generally available. Next, we are making it easier and more secure for suppliers to log in to strategic sourcing. Today, suppliers need to bookmark multiple URLs and remember multiple passwords to do their work, which can lead to insecure password practices. Today, Workday admins have to manually change passwords for their supplier when those passwords are lost or compromised. But with 2024 2, suppliers will be able to seamlessly navigate between Workday strategic sourcing and Workday by using a single identity without reauthenticating. Self serve password management will save admins time and effort while reducing friction for suppliers at login, and multi factor authentication will add another layer of protection. With 2024 r two, we continue to enhance configurable security tools and reporting to make it easier for IT and administrators to protect your data and manage your system. Some enhancements in this release include role based security audits. You can see the role based security audit report here on the screen. Customers are very excited about this. Changes to rule based access constraints and user based security assignments. With these changes, you will have better visibility into security roles, sharper tools to restrict access to data and targeted business processes, and more ways to manage user based security. Finally, to make it harder for bad actors to log in, you need more than the right technology. We all must use best practices for access management. To that end, Workday is discontinuing legacy features which are no longer best practice and asking our customers to adopt upcoming changes to multifactor authentication and step up authentication, which are coming in 2025 r one and r two. Right now, October is cybersecurity awareness month, so it's the right time to prepare for these changes and examine your current login practices to make sure you're using the current best practices. And it's the right time to create a vision for where we wanna be next year so that next October, next cybersecurity awareness month, we've got this challenge conquered and can move on to the next. Now I'm happy to pass it to my colleague, Kip Chambers, to discuss our interoperability. Thanks, Marie. Hi, everybody. I am Kip Chambers with the platform extensibility product marketing team. So one of the things at Workday we're focused on is creating an interoperable IT landscape and breaking down silos. So that being the case, let's talk about integrations. With each release, we are evolving the ways Workday integrates with outside data sources and breaks down barriers between Workday and different systems and processes. Here are a few things you can see in r two. First off, when it comes to prebuilt connectors, we're moving away from point to point and leaning more into generalized connectors to help you streamline integration development. We've also released new features that improve control over web services calls and provide flexibility with how you import and export data. And lastly, we're developing new builder technology that allows you to multiply your productivity. So first, let's talk about connectors. As I mentioned, we're moving away from single function point to point connectors and focus more on generalized connectors to allow you to accomplish more with less effort. With these, we're offered leveraging our partner ecosystem to speed up deployment and to make integrations easier. And the first example of this is our benefits connector version 2. It gives you more flexibility within a general benefits connector. It's based on DIS, data initialization service technology, that lets you extract historic and current data and identify any changes, so you can send a full file or just the changes. Net result is it gives you more flexibility within a generic benefits connector, and it also makes things more global. You are able to hook in additional benefits, more field overrides, better global usage, all of that. There's a lot more flexibility here, so you can serve more within a single connector. It's available now as part of 2024 r 2. And next, we have our direct Salesforce connector. This is an out of the box connector to to bring Salesforce data into Prism Analytics. This is Prism specific. It allows you to ingest data via schedules, and overall, it accelerates and simplifies data ingestion going from Salesforce to Prism. Lastly, on the connectors front, we have a new Workday bank connectivity connector, which further illustrates the theme of using a single connector to enable multiple connections. This global bank connector enables a new way integrating with banks around the world. The big takeaway is that you no longer need to do ACH integration to each individual bank. There are just 3 connectors within your Workday tenant you have to configure that let you connect to thousands of banks throughout the world. We built this in partnership with Kyriba. So all you do is set up 3 connectors within your Workday tenant, and Kyriba takes care of the heavy lifting. It will expedite integration time significantly and significantly reduce deployment costs as well. We're very excited about it. On the web services front, we have a ton of new features, and these are just a few. I would encourage you to go to community to look through the entire list because because there are many that are very specific in their their use cases. So, here are a few highlights. First off, import processing errors header. It provides you with more control over SOAP import web service calls by enabling you to handle processing exceptions. Secondly, we continue to enhance Workday query language, providing more flexibility over how you programmatically export Workday data, explore available data sources and data source filters and fields, and query Workday for data. And lastly, the new bank account transfer functionality. It provides additional data that you may require for settling wire and other service payments. And so, lastly, we are always developing new develop builder technology that allows Workday customers to to multiply your productivity. And, specifically, I wanna talk about Workday Orchestrate. Many of you know about Workday Orchestrate. It's a low code, high functioning integration and automation tool. It will change the way you build integrations for the better. That rising this year, we announced that Workday Orchestrate will be generally available to all Workday customers as of r 12,025. It's currently in limited availability, and we've had lots of positive feedback, so we're bringing it to all our customers included as part of your Workday subscription. And this is not a part of 2024 r 2, to be clear, but I wanna mention it because you will soon have access, and I want you to be aware of it. You can visit the developer forum for more information, and we also have 20 plus hours of training currently available on Workday Learning so you can hit the ground running. And you can also still try and get into the limited general availability program if you're really interested. Just head to the developer forum and look into that, and look for that in R1 2025. So those are the many ways we are trying to break down silos via Workday's integration capabilities. On the analytics and reporting front, breaking down silos is also another consistent theme with what we are trying to do. Before we jump into the new features of this release, I wanna highlight the incredible growth with Prism Analytics and share that we now have over 1500 customers using Prism. Prism is known for handling high volumes of financial and HR data and transactions, and we process over a 100 trillion rows of data. In addition to the exciting new Salesforce connector that I just mentioned, this release also includes updates to data change tasks. This these can be tagged using multiple logical names, and it accelerates Prism implementation. And for core reporting, we have over 5,000 customers with 18,000 monthly users. Key r two updates for report writer, discovery boards, and OfficeConnect are highlighted here and provide more drag and drop interfaces, improved analysis and visualization, and they simplify data management. Now I'm gonna hand it back over to Babak. Thanks a lot, Keith. It was great. So lots of exciting innovations. I I really loved that all the innovations that we shared today. So with that, before we wrap up the session, I'd like to highlight a few points about our partner ecosystem and their role here. We curate partners who are best in breed to join our ecosystem, ones who we know can help accelerate value for our customers. First, our partners play critical role in accelerating and broadening our innovation footprint by building solutions on top of the Workday platform to help address our customers' unique needs. Customers can access and leverage trusted partner solutions, including those that leverage AI and general AI in a responsible and trust force manner in the Workday marketplace that are available to you. 2nd, we work closely with a variety of partners, including Cloud service providers such as GCP, AWS, service partners, managed service providers, resellers to meet customers wherever they are in their Workday journey and understand their needs. 3rd, our partners are integral in helping customers maximize their the value of their investment in Workday and realize time to value by delivering a wide range of pre and post sales services that address customers' most pressing challenges. If you're looking to get the most out of each release, you can leverage the power of Workday Success Plans, a subscription based offering. Workday Success Plans will help you increase your and your team's awareness with early access to live features. And feature release webinars, increase your user adoption with updated adoption kits that include the new features, and increase your team's agility to implement new features quickly with access to workday experts. There are 3 levels of Workday success plans, and each one of them will help you multiply your Workday investment and the value of your investment by getting the most out of each release cycle. We can help you find the balance that best fits your needs and your budget. Also, if you're interested in the roadshows that bring work the rising 24 event highlights to a city in an area close to you. Please see the URL, check it out. There you can find more information and register to attend one of the events above. With that, I'm concerned that we don't have a lot of time. I'd like to open it up for question and answers, but probably we will be only able to take a few of them. But we will make sure that we follow-up on them, we will connect with you directly and provide the responses. So now I'd like to ask the rest of the speakers to join on the stage so we can have maybe 2 or 3 questions covered. And I want to remind all the attendees that, you know, the question and answer section is on right of your screen, so you still can provide and write down your questions. So the first question that I want to kind of get the response to it is related to you, Kelly. What's the difference between app builder visual mode and what they extend developer copilot for developing apps and what they extend? Question. So both of these capabilities are part of our web development toolset for extend called app builder. What visual mode does is it enables the developer to build out a page, basically, a page flow with components visually. So it's a drag and drop visual builder that they can basically prototype their page, push it into app preview, see how it's going to generate, and then at any time, they can also go back directly into the code if they want to. But it's it's a visual abstraction. Developer Copilot actually provides an AI companion. So when you're inside app builder, if you're using developer Copilot, you actually have the ability to prompt Copilot with natural language and ask questions like, tell me about graph API, or you can actually prompt it to say, build me a page that has this field and that field, and it will generate the code for you. So it's one step further. It's an AI level of abstraction providing a cam for you inside that folder. I love it. This is amazing. Rohit, maybe you can help with this question. What's the best way to stay up to date with new enhancements or learn more about upcoming Walktree everywhere after this call? What's your recommendation to customers? You're on mute. Am I audible? I can't hear you. Go ahead. Yeah. Sure. Thanks. That's a great question. So the best thing you can do is subscribe to Workday everywhere user group on community. So this is where our product team will announce new features, and you can also connect with other customers to ask questions, learn best practices, and more. Now you'll also find some getting started resources and roadmap. Now there's even a way for you to schedule face to face time with the product team to provide them direct feedback from your organization and how we can help you further. Thank you. Great. The next question is about orchestrate and if customers need extend for that. Kip, do you want to take that one? Sure. Thanks. That's a great question. So currently, in order to be part of the limited availability program, you do need to have extend. That being said, in 2025 r two, Orchestrate will be spinning off into its own product that's separate from extend, and so everyone will have access to it whether you have extend or not. Great question. Thank you. Awesome. I think one more question for you, Kelly. Are the Workday Extend AI gateway services the same services that are used to support Workday delivered functionalities? Yes. Great question. They are the same underlying services. So we have responsible AI built into the Workday platform. And then what we have done is we've opened up the APIs for use inside builder for building and extend applications. So they are the same. Lovely. And one last question. I think it we only have time for one more. What is the difference between Workday Extend Professional and Workday Pro? Oh, yes. Good question. Yeah. The the names do sound similar. So Workday Pro is actually a a services offering that it's an accreditation offering. So if you go through the Workday Pro program, you become certified as a Workday Pro. Workday extend professional is a version of Workday extend. It's a it's a project offering that adds in the AI capabilities, developer copilot, Workday AI gateway, and something I didn't talk about, which we announced last year, servicing some of the AWS AI capabilities as well for extend developers. I love it. I love it. Great. So I think that's about all we have time for today. If we didn't get your question, look out for an answer from a Workday team member shortly via email. With that, I want to thank you. A big thank you to everyone for joining us today. We hope you found this discussion insightful, helpful, and informative. Have a great Workday, and see you